Q: How does Morning Messages work again?
Q: Why do I have to leave the app on-screen all night?
A: Apple requires all third party alarm clock apps to be on-screen for full functionality. Please remember to leave the app open when you go to bed. We also recommend you keep your device plugged in or at least near full battery. When the app is open, your device will not auto-lock.
Q: What if I forget to leave my app on-screen?
A: A default off-screen alarm will play. However in order for the off-screen alarm to work properly, your device should not be set on vibrate or do-not-disturb. If the app is on-screen, then you don't have to worry about these settings. Therefore it is really important to leave the app open at night.
Q: Can you guarantee that this alarm will wake me up every time?
A: Yes. We want to ensure that you can rely on this alarm! Even if you don't have MM's to play when the alarm goes off, the backup alarm will play instead. You can choose the sound for your backup alarm in the settings menu. If for any reason you don't wake up within 3 minutes of your alarm time, a loud sound will play to make sure you do!
Q: Are you planning to allow other login options other than Facebook?
A: Yes. We are working on it!
Q: I'm not getting any notifications that someone sent me an MM.
A: Make sure you've allowed push notifications for Morning Messages. Go to your device's Settings App -> Notification Center -> Morning Messages. Make sure the Alert Style is NOT set on "none" and also make sure all the switches are turned on.
- Send audio messages (MM’s) to your friends. When their alarm goes off in the morning, your MM will play as part of their alarm!
- MM’s expire 24hrs after they’re sent
- MM’s are meant to be listened to in the morning when you wake up. No cheating!
- The only way to listen to your MM’s is by waking up to them
- If you have more than 1 MM, they will all play when your alarm goes off
Q: Why do I have to leave the app on-screen all night?
A: Apple requires all third party alarm clock apps to be on-screen for full functionality. Please remember to leave the app open when you go to bed. We also recommend you keep your device plugged in or at least near full battery. When the app is open, your device will not auto-lock.
Q: What if I forget to leave my app on-screen?
A: A default off-screen alarm will play. However in order for the off-screen alarm to work properly, your device should not be set on vibrate or do-not-disturb. If the app is on-screen, then you don't have to worry about these settings. Therefore it is really important to leave the app open at night.
Q: Can you guarantee that this alarm will wake me up every time?
A: Yes. We want to ensure that you can rely on this alarm! Even if you don't have MM's to play when the alarm goes off, the backup alarm will play instead. You can choose the sound for your backup alarm in the settings menu. If for any reason you don't wake up within 3 minutes of your alarm time, a loud sound will play to make sure you do!
Q: Are you planning to allow other login options other than Facebook?
A: Yes. We are working on it!
Q: I'm not getting any notifications that someone sent me an MM.
A: Make sure you've allowed push notifications for Morning Messages. Go to your device's Settings App -> Notification Center -> Morning Messages. Make sure the Alert Style is NOT set on "none" and also make sure all the switches are turned on.
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